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Returns & Exchanges

Returns, Exchanges & Cancellations

Kane 11 Promise

If for any reason you don’t love our socks like we do, just send them back for an exchange or a return. No questions asked.

Returns

Return your worn or unworn socks, along with your packing slip to the address below within 45 days of purchase. No RA is required. It can take up to two weeks for a refund to be issued. Initial shipping is nonrefundable. Return shipping is the responsibility of the customer.

If you do not have your packing slip, with return form on the back, please download a return form here.

Please return your socks to:

Attn: Kane Socks Returns
297 State Street Bldg. 1
North Haven, CT, 06473

Refunds will be issued back to the original form of purchase, it can take up to two weeks for a refund to be issued. Initial shipping is nonrefundable. Return shipping is the responsibility of the customer.

Exchange

Return your worn or unworn socks, along with your packing slip to the address below within 45 days of purchase. List the items you are returning and the new items you would like in return in the below chart. Return shipping is the responsibility of the customer. No RA is required.

If you have any questions, please contact us:

Please return your socks to:

Attn: Kane Socks Returns
297 State Street Bldg. 1
North Haven, CT, 06473
Defects

Please contact our Customer Service team, we will happily replace your defective product. We will replace any items that have been deemed defective, as opposed to wear and tear, within 45 days of purchase.

Cancellations and Changes

Once an order has been placed changes cannot be made. Please reference the return instructions on the packing slip to return the items for a full refund.

I received the wrong items, what should I do?

If your package contained items that are not listed on the packing slip please contact our Customer Service team, we will be able to resolve this issue for you immediately.